Technology:On-Line share trading sites

.....finally deciding on which side of the bed to get out of ..I drag myself to the living room, where my room mates (Manish and Ashish) are busy in front of the TV flipping between NDTV Profit and CNBC....buzz word....Asian markets are down/up and So was NASDAQ last night when we were snoring away...Moral of the story...Indian Markets might also crash/gain...eagerly waiting for the opening bell to ring....Ah! Not bad day markets are good and time to buy.....oops...that is the problem now...that is what the rest of the world thinks as well and thanks to the online trading sites I hope to make some money...however trying to beat the rest of the world to log into some of the Online trading sites is a challenege.

The endless wait continues and the stocks would have continued in the opposite direction of what you hoped. I am sure with the technological advancements we could have avaoided that, least this is not a free service and they charge a hefty fee for the same.

I think the solutions for the same are:

• SEBI as a regulator needs to set standards on how the online trading sites needs to work in terms of their availability, response times. If they fail to meet certain SLA's , there should be a fine.
• Tools like TIVOLI , Mercury etc needs to be used by the Service provider to know the realtime status of the system before the user reports an issue or slow response.
• Service providers should not add more users to already overloaded existing user base unless they do a performance and capacity planning . I appreciate the fact that not all users login in at all times, however the design of the technology should be able to meet that goal when need arise with an agreed SLA.
• Where ever SLA's are not met, users should be compensated.